Anonymous
map-marker Winnipeg, Manitoba

I am appalled you have someone who fat shames and bullies, representing your company, one that I have aligned myself with.

Modere - I am appalled you have someone who fat shames and bullies, representing your company,...
Modere - I am appalled you have someone who fat shames and bullies, representing your... - Image 2
Modere - I am appalled you have someone who fat shames and bullies, representing your... - Image 3
Please review attachments. This is not okay. I myself am with Modere and do not want tit be associated with anyone like this. I have shown numerous people her posts, including my 16 year old son, who quickly stated her post was gross and so is she and why would companies want her working for them. It is an embarrassment. This is not okay. Since when do we bully and shame people for being overweight. Please do the right thing and cut ties with this individual and do not let someone like this represent our company.
View full review
Preetinder K Pnb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Didn’t received the order

I placed order on September 30,2022 and the number of the order is 1950****. I didnt received it yet its been so many days now and I tracked it but the tracking shows me that it is already delivered but I never received it.
View full review

Preferred solution: I need my order please so that i can complete my gut health program

Athanasia F Zem

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Texas

Lost package

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I got a notification on my phone that my package delivered today at 1:57pm by a local post office and I got nothing yet. I checked also in my old address and they got nothing there too. I dont know what exactly happened with my package. First time they sent me notification and got nothing and I hope and believe that you sent it to the correct address. 7106 Desilu Dr. San Antonio, Texas 78240
View full review

Preferred solution: Deliver product or service ordered

Priti Dnz

A telephone call to customer Serv

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Product was never received but charged to my cc in the amount of $150.48 on 9/12/22. Spoke to Customer Service and theyll send it today 9/30/22.
View full review
Anonymous
map-marker Louth, England

Order to cancel

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Hi, when I spoke to customer service the lady was very rude and distressed me with her behaviour which she needs more training on how to speak to the customer. Not satisfied at all with how she spoke to me. She wasnt pleasant at all. Im not happy with the service at all. Specifically when I spend a lot of money with Modere.
View full review

User's recommendation: Not with her behaviour

Patricia M Cqt
map-marker Franklin, Ohio

Refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Modere - Refund
Hello, I am trying to get a refund because I have had nothing but a headache since I have started using it. The live chat said they wouldnt until I send it back but my rep said nothing about this she promised me it was a empty bottle no risk money back guarantee. Your quick response would be appreciated my order number is 1797****
View full review
Loss:
$150
Pros:
  • Tastte
Cons:
  • Having to pay to return empty bottles that i was not told about
  • Charging me for something stupid i never agreed too
  • Does not work

Preferred solution: Full refund

User's recommendation: Be aware!!

Barbara P Ocb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Purchased Liquid Biocell Sport Order # 1923****

I am very happy with the product. The problem I have is I went to take it out of the refrigerator and the outer wrapper came off and I dropped it on the floor. The bottle, although plastic broke. Bad. I was able to save only a small portion. I am requesting a replacement or perhaps a credit to the next purchase.
View full review
Loss:
$89

Preferred solution: Price reduction

1 comment
Guest

This happened to me!

QHSBDBS Q

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Totally ***

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Took £162.50 out of my account without me ordering anything!!! Disgrace full company should be closed down
View full review
Cons:
  • Fraudulent

User's recommendation: Don’t join

Jennifer B Rfs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Las Vegas, Nevada

Cracked bottle

Modere - Cracked bottle
Modere - Cracked bottle - Image 2
Bottle arrived cracked and broken, can you please replace my trim as it is expensive:( this is my first order and Iam on auto ship please help
View full review
Loss:
$100
Cons:
  • Modere came damaged

Preferred solution: Deliver product or service ordered

User's recommendation: Call customer service

Terri C Pos

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Denver, Colorado

Shipment

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My shipment wasn't received the first time nobody let me know I had to call have it fixed had to have my credit be able to be fixed today my package was supposed to be delivered was not delivered again today and I have been home all day.
View full review
Loss:
$200

Preferred solution: Call back

Karen P Yfy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Penn Yan, New York

Help with order

Just help me put in a order or I will not bother. I have been at this for sometime. I reset my password and nothing is working
View full review
Tamara C Lct

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Kingston, Tennessee

I bought the product and it's not even open and it Exploded on the top

Modere - I bought the product and it's not even open and it Exploded on the top
Modere - I bought the product and it's not even open and it Exploded on the top - Image 2
Modere - I bought the product and it's not even open and it Exploded on the top - Image 3
Modere - I bought the product and it's not even open and it Exploded on the top - Image 4
It isnt even open and it exploded . I need to get it replaced .just bought the product for the first time .
View full review

Preferred solution: Would like to get it replaced

Jazara Xpp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saco, Maine

Missing shipment

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I did not get the package. I just hope I get the next one with no issues realizing it's not Modere complete fault. I'm not sure where it was delivered to...I was sent replacement and thank you for that!
View full review

User's recommendation: Good

Desmond Krh
map-marker Leeds, England

Pls can u termanite my account pls

I want to gut health program but my email doesnt work so that s the reason to phone call so we make a new email Address So pls can u pick up my phone pls I have no more words thank you Happy
View full review
Edithe Gtp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

Credit Card Charge

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Apparently while on the phone to cancel a subscription and cancel membership didnt go hand in hand. The Customer Service lady couldnt keep her story straight as she talked in a circle and kept resorting back to the form I needed to complete, which as of now I have not recieved.
View full review